This situation may occur after you click Open in the Open dialog box (on the File menu, click Open) to open a file from a network location (for example, a network server). If the problem is not fixed, you can contact support.
If the problem is fixed, you are finished with this section. On the File menu, click Exit to quit Registry Editor.Ĭheck whether the problem is fixed. A zero number or blank (default) will turn off caching. In the Value data box, type 1, and then click OK.Īny non-zero number in the Value data box will turn on caching. Right-click EnableShellDataCaching, and then click Modify. Type EnableShellDataCaching, and then press ENTER. HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\Open FindĪfter you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value. HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\Open Find HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\Open Find HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Open Find HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Open Find Microsoft 365 Apps, Office LTSC 2021, Office 2019 and Office 2016:
Locate, and then click to select one of the following registry keys accordingly: In the Open box, type regedit, and then click OK. To work around this behavior, add the EnableShellDataCaching value to the Microsoft Windows registry. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows. Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. This section, method, or task contains steps that tell you how to modify the registry.
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