This includes free instructor-led training, planning documents, and access to online resources, technical assistance from engineering teams, that help companies onboard solutions. Many Skype for Business Online customers would also benefit from designating a migration expert either in-house, or using external resources. Cloud enablement services, including support during the design, deployment, and ongoing management of Microsoft Teams solutions are available from many providers.ĭo the research: Microsoft has released many resources that help Skype for Business Online customers make a smooth transition. This includes developing user-specific communication strategies, sharing success stories, and hosting company demos. Experts agree that training is pivotal to successful adoption for Teams. Invest in Training: Although familiar features from across Skype for Business like chat, video conferencing, and voice calls, are available in Teams, users will still need support during the transition. How should businesses prepare for the Skype for Business end of life?
Organizations can still technically implement a gradual upgrade, running both Skype and Teams in parallel using one of the co-existence modes, but the short timescales make this impractical for most organizations. At this stage, it is recommended that customers plan for a direct upgrade to Teams Only mode. With the deadline fast approaching, any businesses still using Skype for Business Online should begin their migration to Microsoft Teams as soon as possible.
Afterwards, Server will no longer be updated or provided any further security patches. Mainstream support for Server customers will be available until January 2024 and extended support will be available until October 2025. After this date, it will no longer be accessible, as Microsoft host the platform themselves and will be switching it off.īusinesses using the on-premises version of Skype for Business, Skype for Business Server 2019, will not be affected just yet.
After first announcing in 2017 that Skype for Business would be phased out in favor of Microsoft Teams, Microsoft will be officially retiring Skype for Business Online on July 31, 2021. Time is running out for Skype for Business Online customers.
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